Millennial Research: A Collection of Foundational Insights

A broad primer on Millennials, with research supporting five key insights, namely that Millennials…

1. Believe quality is king

2. Expect instant gratifcation

3. Deal in experience economy

4. Are always on, constantly connected

5. Rely heavily on the recommendations of their peers

While originally developed with the hotel industry in mind, most of the research is applicable across industries.

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